Customer Service

SHIPPING:  All orders ship via FedEx unless specified otherwise.  Shipping is FREE on domestic orders over $150.  We work to try to ensure that weekday orders placed before approximately 3 p.m. (Central) are dropped off or picked up that afternoon for next day shipment. Weekend orders are shipped on Monday afternoon.  An email with shipping confirmation and tracking information will be sent to the email address you provided at checkout once the order ships.

RETURNS & EXCHANGES:  We accept returns on non-sale items up to 21 days after the original date of purchase for a full refund.  We accept returns on non-sale items up to 60 days after the original date of purchase for store credit or exchange.  We do not accept returns or exchanges on sale items.  Returned items or items to be exchanged should be in their original condition – unwashed, unworn, with tags attached and accompanied by receipt of sale.  Return items to: The Shirt Shop – 525 Greensboro Ave. – Tuscaloosa, AL 35401

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

Phone Number: (205) 752-6931

PRIVACY & SECURITY:  You can view our privacy policy, security information and terms of service here.